IT Support Services

I offer a wide range of support services including:

• Onsite Support
• Remote Support
• Pre-emptive Support (identifying problems before they impact your life)
• Out of hours Support
• Assisting an existing IT Manager
• New office set-up / Office relocation
• New PC/Server installation, setup and connection
• Upgrade Installation
• PC Health check
• Wireless Network configuration
• Peripheral installation (printers, scanners etc.)
• Disaster recovery
• Threat management (Antivirus, Spyware etc.)
• Digital asset management including data protection, archiving, backup and retrieval
• Power-outage contingency
• Production of dynamically updatable websites
• Home and mobile working setup
• Software license optimisation

IT Project Delivery

I can manage specific IT projects like a new server installation or an office relocation.  However big or small I'll make sure the job is completed on time with no budget surprises. 

IT Tuition

IT Support is not just about making your IT problems disappear.  As a Part-Time IT Tutor at Richmond Adult Community College and a member of the Institute for Learning I can increase your IT confidence and the efficiency of your office with tuition in PC hardware, Windows and software.

I can teach to an advanced level the following software packages:

• MS Word
• MS Excel
• MS PowerPoint
• MS Access
• MS Outlook
• Adobe Photoshop & Photoshop Elements
• Adobe InDesign
• Adobe Acrobat
• Autodesk AutoCAD & AutoCAD LT
• Autodesk Revit Architecture
• Nemetschek Vectorworks
• Google SketchUp